For ages 21+ only

eb77 Responsible Gaming — Your safety is our priority

Gaming should be a source of fun and entertainment. eb77 ensures that every player can play within their limits, safely and responsibly.

Our approach

Gaming is entertainment — not addiction

eb77 believes that online gaming is enjoyable only when it stays in control. We are committed to creating an environment for players in Bangladesh where responsible gaming is treated as normal practice.

Our platform offers multiple protective tools — deposit limits, time-out breaks and self-exclusion. Using these tools is not a sign of weakness; it is proof of being a smart and aware player.

Responsible gaming guidelines apply to all eb77 services — from casino games and slots to cricket and football betting. We are always here to keep your experience positive.

21+

Age verification is mandatory

You must be at least 21 years old to register and play on eb77. Accounts belonging to minors are closed immediately.

Awareness

Recognise the signs of problem gaming

If any of the following signs appear, it may mean help is needed. Self-awareness is the first step.

Warning signs

If you notice any of these signs in yourself, please contact us or take a break.

Sign Description
Spending beyond budget You are spending more money on gaming than your set budget and having trouble covering household expenses.
Chasing losses You keep placing larger bets to recover lost money, which leads to even bigger losses.
Lying and hiding You are hiding your gaming activity or spending from family or friends.
Impact on relationships and work Gaming is causing problems with your work, studies or family relationships.
Loss of control You want to stop but cannot — you feel discomfort or anxiety when you are not playing.
Protective tools

eb77 tools to keep you protected

Below are the tools we provide on the eb77 platform to ensure responsible gaming.

Deposit control

Deposit limit

You can set your own daily, weekly or monthly deposit limit. The minimum deposit on eb77 is ৳300. Once a limit is set it takes effect immediately, and increasing it requires a 24-hour wait.

Break

Time-out feature

You can temporarily close your account for anywhere from 24 hours to 30 days. During a time-out you will not be able to log in or make deposits, giving you the break you need.

Permanent protection

Self-exclusion

If you feel gaming is having a negative impact on your life, you can close your account through self-exclusion for 6 months or permanently. Contact live chat.

Awareness

Reality check reminders

At set intervals eb77 will remind you how long you have been playing. These reminders help keep you aware of your time and spending.

Age verification

Age verification

Age verification is mandatory when joining eb77. Users under 21 are not permitted to create an account. We follow a strict policy to protect minors.

Support

24/7 support in Bengali

eb77 Bengali live chat support is available for you at any time of the day or night. If you have any concerns about gaming, write to us directly at [email protected] or talk to us on live chat.

Healthy gaming habits

Best practices for responsible gaming

  • Set a fixed budget before you play and commit to not exceeding that limit.
  • See gaming as entertainment, not a way to earn money — winning and losing are both normal.
  • Avoid gaming when you are tired, feeling low or under stress.
  • Take regular breaks — try to take at least a 10-15 minute break every hour.
  • Never use money meant for family expenses to play.
  • Avoid playing with borrowed money or on credit.
  • Alongside gaming, spend time with family, friends and hobbies.
eb77's commitment

Our pledge

eb77 is firmly committed to maintaining a safe and transparent environment for players in Bangladesh. Our commitments:

  • Platform secured with SSL encryption and all games operated under a fair play policy.
  • Strict age verification to protect minors — the 21+ policy applies without exception.
  • Self-exclusion requests are processed within 24 hours.
  • A trained Bengali-speaking support team to assist players in difficulty.
  • No complications in using the responsible gaming tools — help is available directly via live chat.
Need help?

Contact us

eb77 is always here for you with gaming problems or concerns. Talk to us at any time.

Live Chat

24/7 live chat support in Bengali. Our team is always ready to provide immediate assistance with any issue.

Email

To report a problem confidentially, email: [email protected] — we respond quickly.

View FAQ

Answers to common questions about responsible gaming can be found on our FAQ page.

Q&A

Common questions about responsible gaming

Below are answers to the most frequently asked questions about responsible gaming.

After logging in to eb77, go to Account Settings and set your deposit limit from the "Responsible Gaming" section. You can set daily, weekly or monthly limits. Reducing a limit takes effect immediately, but increasing it requires a 24-hour cooling-off period. Contact live chat for assistance.

Yes. When you apply for self-exclusion, any balance remaining in your account will be withdrawable in accordance with the applicable terms. The minimum withdrawal amount on eb77 is ৳800 and processing is generally completed within 5-30 minutes. Contact the support team for more details.

A time-out is a temporary break — your account is closed for anywhere from 24 hours to 30 days and is automatically restored when the period ends. Self-exclusion is a long-term protection measure — your account can be closed for a minimum of 6 months or permanently, and returning after the period ends requires following a strict process.

Start by speaking with them directly and with empathy. If that person has an account on eb77, you can let our support team know — we will handle the matter confidentially. You can email [email protected] with the details. Remember, seeking professional help is a sign of courage and good judgment.

You must be at least 21 years old to play on eb77. Age verification must be completed at the time of registration. If an account is found to belong to a minor, it is suspended immediately and fully investigated.

No. While self-exclusion is active, eb77 will not send any promotional emails, bonus offers or marketing messages. This is an integral part of our responsible gaming policy. We will be fully supportive during your time of recovery.

Play safely and enjoy — eb77 is with you

Contact our support team to learn more about responsible gaming or to use the protective tools.

View FAQ eb77 Casino Cricket Betting Slots

For ages 21+ only. Play responsibly.