Frequently Asked Questions
eb77 FAQ — Answers to All Your Questions
Find the most common questions from Bangladeshi players about accounts, payments, games, bonuses, and security all in one place.
Welcome to eb77! On this page we have provided detailed answers to the most common questions from players in Bangladesh. From opening an account to depositing and withdrawing via bKash or Nagad, BPL betting, slot games, welcome bonus, and responsible gaming — you will find clear, easy answers to everything here. If you do not find an answer to your question, our 24/7 live chat support is always ready.
Account and Registration
To open an account at eb77, you need an active mobile number, a valid email address, and you must be at least 21 years old. You can easily create an account by filling in your name, mobile number, and password in the registration form. Make sure all details are accurate, as verification may be required at the time of withdrawal.
No, under eb77 rules each person may hold only one account. If multiple accounts are found, they will be closed and the balance may be forfeited. This rule applies to everyone in order to maintain a fair gaming environment.
On the login page, click the 'Forgot Password' option. A verification code will be sent to your registered mobile number or email. Use the code to set a new password. If you have trouble, contact our support team via 24/7 live chat and they will assist you promptly.
Yes, account verification is important for security at eb77. Identity confirmation may be required especially for large withdrawals. Submitting a copy of your national ID card or passport will complete verification quickly. It also keeps your account protected from unauthorized access.
Deposits and Withdrawals
Deposits from bKash to eb77 are instant — your account balance is usually updated within just a few seconds. If the bank server is busy, it may take a few minutes at most. If you have an issue, contact live chat with your transaction ID.
The minimum deposit amount at eb77 is ৳300 (three hundred taka), which applies to all three methods — bKash, Nagad, and Rocket. This affordable minimum limit has been set with players of all levels in Bangladesh in mind.
Go to 'Withdrawal' in your dashboard, select Nagad as the payment method, and enter your Nagad number and amount. The minimum withdrawal is ৳800. Once your request is submitted, the money will typically arrive in your Nagad account within 5 to 30 minutes.
eb77 generally does not charge any extra fee for withdrawals. However, bKash, Nagad, or Rocket may apply their own transaction charges, which depend on the terms of the respective mobile banking service. There are no hidden charges from eb77 for deposits either.
Withdrawals at eb77 typically take 5 to 30 minutes. This is one of the fastest processes among online gaming platforms in Bangladesh. There may be a slight delay during bank server maintenance or high traffic periods.
Games and How to Play
At eb77 you can bet on BPL (Bangladesh Premier League) matches across various markets including match winner, run line, and top run scorer. Betting options are available both before the match starts and during live play. Always review the odds carefully before placing a bet and play within your budget.
RTP (Return to Player) is a percentage that represents the theoretical amount a slot game returns over the long term. For example, a 96% RTP means an average return of ৳96 for every ৳100 wagered. However, this is a long-term average — the result of each spin is completely random and does not depend on previous results.
Yes, all live casino games at eb77 work fully in a mobile browser. Open a browser on any Android or iOS smartphone, visit eb77, and enjoy live dealer games. You get a smooth and fast gaming experience without downloading a separate app.
Yes, eb77 has several popular fishing games from JILI, including Mega Fishing, All-star Fishing, Dragon Fortune, Bombing Fishing, Jackpot Fishing, Royal Fishing, and Happy Fishing. These games are playable on both mobile and desktop devices and are particularly popular among Bangladeshi players.
All games at eb77 are run on verified software from reputable game developers, using a Random Number Generator (RNG). This system ensures that every result is completely random and cannot be manipulated by anyone. Fair play is the foundation of our platform.
Bonuses and Promotions
New members at eb77 receive a 200% bonus on their first deposit, up to ৳15,000. This means depositing ৳5,000 gives you a ৳10,000 bonus, for a total balance of ৳15,000. The wagering requirement for this bonus is 10 times (10x). To claim the bonus, make your first deposit after registering.
A wagering requirement is the condition specifying how many times the bonus amount must be bet before it can be withdrawn. The wagering requirement for the eb77 welcome bonus is 10x. This means that for a ৳10,000 bonus, you must place a total of ৳100,000 in bets before withdrawal. The bonus balance cannot be withdrawn before this condition is met.
The eb77 VIP program has 4 levels: Bronze, Silver, Gold, and Platinum. You can move up automatically through regular and active gaming. Cashback of up to 0.2% is available at Bronze level, 0.5% at Silver, 0.8% at Gold, and 1.0% at Platinum.
Weekly cashback for eb77 VIP members is added at a set time each week. Depending on your VIP level, you will receive cashback of up to 0.2% at Bronze, 0.5% at Silver, 0.8% at Gold, and 1.0% at Platinum. Check the promotions page or live chat for the exact schedule.
The applicability of a bonus depends on which promotion it is part of. Generally, the welcome bonus can be used on slots and live casino games, but if you want to use it for cricket and sports betting, read the specific bonus terms carefully. Ask in live chat for more details.
Security and Responsible Gaming
Yes, eb77 uses SSL encryption technology to keep all data and financial transactions secure. Your personal information and payment details are stored and transmitted in accordance with the highest security standards. Information is not sold or shared with third parties.
eb77 is for individuals aged 21 and above only. Account creation or gaming by minors is strictly prohibited. Age is verified at registration and identification documents may be requested in cases of doubt.
eb77 takes responsible gaming very seriously. Our platform offers deposit limit setting, temporary breaks (cooling-off), and permanent self-exclusion features. If you feel there is a problem, visit our responsible gaming page for more details or speak with support via live chat.
If you feel gaming is going beyond your control, contact our 24/7 live chat or email us at [email protected]. Our support team will activate a temporary or permanent self-exclusion on your account. Seeking help in time is a sign of courage.
The eb77 support team is available 24 hours a day, 7 days a week to assist in Bengali. For the fastest service, use the live chat on the website. For written matters, you can email [email protected]. There is no phone or WhatsApp support.
Still have questions?
If you did not find your answer on this FAQ page, our support team is always by your side. Talk to us in Bengali and get a quick solution.
Live Chat
Instant support in Bengali, 24/7. Click the chat icon at the bottom of the website and connect with a support agent within seconds.
Email Support
For detailed matters or document-related queries, email us at:
[email protected]
Helpful Pages
For more information, visit:
About Us •
Responsible Gaming •
Terms and Conditions
Get Started Now and Claim a Bonus up to ৳15,000
200% bonus on your first deposit. Start with just ৳300 via bKash, Nagad, or Rocket.